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Privacy Policy


Information Collection

We capture your information only when you place an order or subscribe to our newsletter. While you order or register on our site, we may ask you to fill in your name, mailing address, e-mail id, and contact number or credit card details. Nevertheless you can anytime visit our website anonymously.

Usage of Collected Information 

The gathered data can be used any of the following ways:

  • To reply to your personal needs and improve user experience.
  • To offer appropriate information and feedback by enhance website response.
  • To provide well-organized customer service to the visitors.
  • For processing transactions.
  • To deliver your preferred product or service without any glitches. 
  • For sending customary emails.
  • For sending updates regarding your order or company news.


Protection of Your Information

Security of your personal details is our priority. A wide range of safety measures are taken to preserve your private information. We make use of secure server, all provided sensitive/credit information is transmitted through Secure Socket Layer (SSL) technology, further encrypted into our Payment gateway provider’s database. These details are only accessible by those who are authorized with extraordinary access rights to such systems & are responsible to keep the information confidential. Post to transaction, your confidential information such as SSN (social security numbers), financials details, credit cards details, etc. will not be saved in file for more than 60 days. 

Yes, We Use Cookies

Actually, cookies are pocket-sized files that a website or its service provider transfers to hard drive of your computer’s via your web browser if allowed. This enables the websites or service providers systems to identify your browser, capture and remember little information, process your ordered items from our shopping cart and saving your preferences for upcoming visits.

Based on your preference, you can choose to have your computer pop up every time a cookie is being sent, or you can select to turn it off all cookies through your browser settings. Just as majority of sites, if your cookies are turned off, a number of our services might not work appropriately. However, your order can still be placed by contacting customer service.

Non-Disclosure of Information Third Parties

At Buchem BV, we do not trade, sell or transfer your private information to third parties. When we say third parties the list do not include parties who support us in operating our site, performing our business, or internal staff, considering that entities assure to keep this information confidential. We might also disclose your information when we believe revealing is essential to abide by the law, protect rights/property safety or put in force our site policies. Nonetheless, unknowing visitor information can be provided to other parties for advertising or marketing purposes.

Online Privacy Protection Act Compliance

We value your confidentiality, thus we have taken necessary precautions to adhere with the Netherlands Online Privacy Protection Act. Also, your personal information will not be revealed to outside parties without your approval. 

  • The products and services of our website are all aimed at selling to people who are at least 18 years old or more. We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from anybody below the age of.
  • The online privacy policy is applicable only to information that is gathered through our website and not for the information that is collected offline by us.
  • We would regard you as agreeing to our privacy policy when you are using our website.